Terms of service

Cultr – Terms of Service

Welcome to Cultr. By visiting our website, purchasing our products, or engaging with our services, you agree to the following Terms of Service. Please read them carefully.

1. Acceptance of Terms

By using this site, you confirm that you are at least 18 years old (or have parental/guardian permission if under 18). If you do not agree with these terms, you may not access or use our services.

2. Products & Services

  • Cultr offers both apparel and creative agency services.

  • All products are subject to availability. We reserve the right to limit or cancel orders.

  • Services provided by Cultr Creative are subject to separate project agreements, timelines, and pricing.

3. Orders & Payments

  • Prices are listed in South African Rand (ZAR) unless otherwise stated.

  • Payment must be made in full before products are shipped or services are provided.

  • We use secure third-party payment gateways. Cultr does not store your payment details.

4. Shipping & Delivery

  • Delivery fees and timelines will be displayed at checkout.

  • Cultr is not responsible for delays caused by couriers, customs, or events beyond our control.

  • Risk of loss passes to you once the package is handed over to the courier.

5. Returns & Refunds

  • Returns and exchanges are governed by our Return Policy.

  • Only items returned in original condition with proof of purchase are eligible.

  • Defective or incorrect items will be replaced or refunded at no extra cost.

6. Intellectual Property

  • All logos, designs, content, and branding belong to Cultr.

  • You may not copy, distribute, or use our materials for commercial purposes without written consent.

7. User Conduct

By using this site, you agree not to:

  • Misuse or hack the website.

  • Copy or exploit any content for commercial purposes.

  • Post or transmit harmful, illegal, or offensive content.

8. Limitation of Liability

  • Cultr is not liable for indirect or consequential damages arising from use of our products, services, or website.

  • Liability is limited to the amount you paid for the product or service.

9. Privacy & Data

  • Your personal information is handled according to our Privacy Policy.

  • We respect your data and will not sell it to third parties.

10. Governing Law

  • These Terms of Service are governed by the laws of South Africa.

  • Any disputes will be resolved in South African courts.

11. Contact Information

For any questions about these Terms of Service, contact us at:
hi@cultr.africa